Return

Please check each order at the carrier's office or at the address in the presence of the courier upon receipt!

◉ If damage is found upon receipt, refuse to accept, draw up a delivery note and notify us.

◉ If you did not inspect the shipment upon receipt and discover damage later, please file a claim with the carrier.

- We care about quality, because we value the trust and loyalty of our customers.

- We do not allow defective workpieces.

- We use the best materials for bright and clear printing.

- We control the color matching.

- We check each product before shipping.

- We pack securely.

Please note:

◉ The shades in the images may vary slightly on different monitors - due to the individual characteristics of color reproduction on different screens. We use profiled equipment for the most accurate color reproduction, so that the layouts and printing on the cups meet your expectations. However, slight differences in shades are possible.

◉ Minor, single specks, dots obtained during the printing process are not considered a defect.

◉ We carry out individual orders and/or with photos, providing a layout for approval. The task of checking the layout for compliance with the approval is the customer's.

◉ If the received goods are not of proper quality, other significant deviations not provided for above - please inform us.

According to the Law of Ukraine "On Consumer Protection", the buyer has the right to exchange the goods for a similar one within 14 days if the purchased goods did not fit in shape, dimensions, style, color, size or for other reasons, and if the product appearance, labels and the invoice document issued by the seller together with the goods are preserved. The exception is goods that are not subject to return under the Law (you can view their list at the link . https://zakon.rada.gov.ua/laws/show/172-94-%D0%BF#Text ) Goods made to individual order are not subject to return, according to paragraph 3 of part 5 of article 13 of the Law of Ukraine "On Consumer Protection"